INVITATION TO THE RETAIL SELLING SKILLS FOR SUPERIOR RESULT WORKSHOP – NOVEMBER 27, 2018

OVERVIEW

The Retail Selling Skills for Superior Result Workshop is designed to help your sales associates sells more at higher margins consistently and exceed past performance.

Profitable sales are what drive ALL businesses and the retail business is front and centre with this concept. Whether you are an individual or a large company, everything else being equal, the best way to generate more sales is to improve your frontline team’s ability to perform.

This workshop will greatly support your team to increase customer satisfaction & retention, loyalty and positive advocacy using global retailing best practices and principles.

 

WORKSHOP OBJECTIVES

At the end of the workshop, participants will be able to:

  • close more sales at higher margins consistently, exceed past performance, increase customer satisfaction and retention;
  • a synergistic approach to building basket size;
  • solid closing strategies anyone can use comfortably;
  • apply positive mental attitude in a way that actually allows you to will your way to better sales, more sales, higher ticket average and more UPT (units per transaction);
  • delivering a shopping experience that builds sales, loyalty and increases referrals;
  • taking the first steps to becoming a high-performance retail salesperson;
  • understanding the value equation and how it influences the sale;
  • why the way you open the sale can mean sales success or failure;
  • engaging customers in comfortable conversation that avoids the “I’m just looking” syndrome;
  • observational skills for assessing and adapting to a customer’s shopping profile, mood, tempo and motivation;
  • developing trust and identifying hidden opportunities to add on; and
  • non-verbal clues that signal how the sales cycle is progressing.

                                         

 

 

VENUE: Bervidson Training Center, Lekki Phase 1, Lagos

 

WORKSHOP FEE: N49,500 per Participant (Group rate available)

 

PAYMENT DETAILS:

You can please pay Online OR credit our account below directly.

  • Bank: FCMB
  • Account Name: Bervidson Consulting Limited
  • Account No: 3432812015

 

SOME OF OUR CUSTOMERS:

 

For more information, call or email us, or visit our website today.

3B Hakeem Dickson Road, Lekki Phase 1, Lagos Nigeria
+234 1 291 7328, +234 803 343 4776, +234 809 334 4776, +234 808 933 8444
info@bervidson.com , www.bervidsonretailgroup.com

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