Retail Leadership Development Workshop


In today’s complex and dynamic business environment, if organisations must survive, leaders will need new skills and behaviours to manage change and drivers of change. The current authoritative, command-and-control leader has been made obsolete and dumped on the shoulder of drivers of change that include transformed business models, faster information highway, tougher competition, changing demographics, employee sophistication and customer sophistication. The new leader is the collaborator-in-chief, setting context, creating networks, and facilitating decision making. If you are a leader today, be warned: what got you there may not necessarily keep you there!

The current reality is that in an ever-faster-moving business environment, leadership is increasingly needed from more and more people, no matter where they are in a hierarchy. This workshop is therefore designed to develop a leadership mind-set, new skills and behaviours in managers and team leads, so they are ready to manage and lead, act decisively on strategic opportunities and drive greater business successes for the whole organisation.

Using a variety of insights into what makes a successful leader whether at team levels and/or more, this workshop tailors aspects of leadership, communication, relationship building and team management to the role of a manager and team leads in the organisation. It is ideal for anyone who is looking to grow his or her leadership skills.

This is an interactive workshop that will push people to leave feeling empowered and inspired to make a difference with their team, customers, organisation and most importantly themselves.




This workshop is designed to help managers and leaders to:

  • master the fundamentals of leadership;
  • understand, recognize, and foster the right leadership qualities in yourself and others;
  • understand how leadership styles affect team members and how to adjust those styles to gain commitment;
  • identify your own leadership strengths and areas to improve
  • inspire others around a common vision of the future
  • develop the essential skillsto influence and motivate their team to achieve exceptional performance;
  • improve their ability to communicate with the team;
  • impact productivity and team effectiveness through effective use of communication and interpersonal skills;
  • build collaboration, teamwork and trust, to help others excel and reduce resistance to change;
  • spot and develop the next class of high-potential leaders within the organization; and
  • apply the leadership practices to a current business challenge and drive long-term organisation profitability and success



Managers, Middle Managers and Leaders. It is also an essential course for New Managers and Leaders.






  • Leadership Overview
  • What is leadership?
  • Difference between Leadership & Management
  • Who are the leaders?
  • What do they do?
  • Why are they considered leaders?
  • How do you characterize them?
  • What makes a good or bad leader?
  • Leadership Essentials
  • Critical Leadership Attributes for organisation and team success
  • Leadership Styles
  • Leadership & Communication
  • Team Building and Development
  • Leadership, Team & Relationship Management
  • Developing and motivation Great Team Performance
  • Developing a High Performance Team Culture – Assessment Test
  • Practices of Effective Team Leadership
  • Effective team leadership – Assessment Test
  • Leading Effective results
  • The 90-Day Challenge – Assignment



  • Fee: N49, 500 Per Participant (Group rates available)
    (Note: Fee covers materials, facilitation, tea break & lunch and certification only)





You can please pay Online OR credit our account below directly.

Bank: FCMB

Account Name: Bervidson Consulting Limited

Account No: 3432812015





For more information, call or email us, or visit our website today.

3B Hakeem Dickson Road, Lekki Phase 1, Lagos Nigeria
+234 1 291 7328, +234 803 343 4776, +234 809 334 4776, +234 808 933 8444 ,



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