RETAIL MANAGEMENT CONSULTING, TRAINING & DEVELOPMENT


A BEST PRACTICE APPROACH TO SUCCESSFUL RETAIL CONSULTING, TRAINING & DEVELOPMENT


We provide customised development and intervention solutions that begins with the development of a co-created and robust strategy based on a close understanding of our clients' needs, market dynamics and potentials.

We consult, develop & facilitate programs (courses, workshops, seminars, conferences etc.) on best practice for retail strategies, sales growth, service and experience excellence, leadership effectiveness and effective operations and performance management.

By taking advantage of our retail management programs and solutions you are sure to achieve greater management efficiency, generate more sales and revenue, boost profitability, better inventory management, better expense control, greater employee engagement, greater customer engagement, wow service and experience, low employee turnover and ultimately become more successful.

Our retail industry specific training programs and solutions supports everyone in your organization. We can help you operate more profitably and efficiently from top to bottom and be more.

 

WHAT WE DO

We help retail organisations achieve their goals through the development of strategy, collaborative project implementation and long-term support.

 

HOW WE WORK

We build a thorough understanding of clients’ needs and environment then develop and implement strategies and solutions that help maximise opportunity, maximise performance, drive growth and success.


WHY CHOOSE US

We understand retailing and customer behaviour along with the key factors driving success in today’s dynamic retail environment.

We provide customised development and intervention solutions that begins with the development of a co-created and robust strategy based on a close understanding of our clients’ needs, market dynamics and potential.

We also work with key industry stakeholders - retail, government, manufacturing, banks, telecom, real estate and more in developing strategy to transform retail performance and drive the sustainable growth of the Industry.

 

FOR RETAILERS....BY RETAILERS

We have been in your shoes. We have worked the sales floor, managed sales teams, trained new hires and built businesses from the ground up. Our decades of real-world sales, management and training experience will give you insights and benefits no retail operation manual can. By incorporating our extensive portfolio of solutions and management tools into your retail business management plan, you will get results quickly, efficiently, efficiently and profitably.

 

EMPOWER YOUR LEADERSHIP TEAM AND PEOPLE

We offer training intervention programs for retail business owners and CEOs, senior management team, middle management team, store management team to associates.

We have participations from leading reputable organization, businesses and government in Nigeria, including fortune 500 companies. From our training impact assessment, some of our clients have recorded improvement in performance after the training of over 50% and in some cases above 100%.

In designing the final contents of our training intervention programs, we work with your Learning and Development team as well as the User team to create bespoke solutions suited to their specific needs.


WORKSHOPS DEVELOPED AND FACILITATED

We have developed and facilitated workshops in the following areas: Retail Strategy, Retail Leadership, Retail Operations Management, Retail Sales Management, Retail Customer Service and Experience Management, Retail Performance Management, Retail Visual Merchandising, Retail Marketing, Retail Brand Management, Retail Category Management, Retail Inventory Management, Retail Math, Metrics & KPIs, Balance Scorecard - Design & Implementation in Retail, Retail Analytics.


For more details about our Workshops, please follow the links below:

           
                      UPCOMING WORKSHOPS                                                               AVAILABLE WORKSHOPS



Retail verticals we serve

Supermarkets

Convenience Retail

Fashion and Apparel

Pharmacies and Health

Lifestyle and Furniture

Gifts and Homewares

Wine and Liquor

Telecoms and IT services

Consumer Electronics

Jewellery

Pet Businesses

Other Retail